Shipments

Fast and secure delivery

Shipping
Free shipping
Free Shipping
Free shipping for orders over a certain amount (see table).
Exclusions: some specific categories of users are not eligible for free shipping.
Free shipping for orders over Countries
€ 98.36  Italy    San Marino
€ 154.92  Germany    Austria
€ 163.11  Belgium    Netherlands
Prices ex VAT.
How much is it?
ITALY 6 bottles 12 bottles 18 bottles 24 bottles 48 bottles Average shipping time Free Shipping
   Italy € 6.80 € 7.29 € 13.61 € 13.61 € 26.21 2 Days Orders over
€ 98.36
Prices ex VAT.

UE 6 bottles 12 bottles 18 bottles 24 bottles 48 bottles Average shipping time Free Shipping
   Andorra € 40.74 € 49.04 € 96.84 € 96.84 € 157.44 7 Days
   Austria € 19.51 € 19.51 € 39.02 € 39.02 € 70.16 7 Days Orders over
€ 154.92
   Belgium € 21.07 € 21.07 € 47.42 € 47.42 € 77.17 4 Days Orders over
€ 163.11
   Bulgaria € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 5 Days
   Croatia € 52.72 € 52.72 € 112.48 € 112.48 € 181.25 7 Days
   Cyprus € 52.72 € 52.72 € 112.48 € 112.48 € 181.25 10 Days
   Czech Republic € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 4 Days
   Denmark € 21.34 € 21.34 € 55.12 € 55.12 € 89.71 5 Days
   Estonia € 26.35 € 26.35 € 56.23 € 56.23 € 130.88 5 Days
   Finland € 21.34 € 21.34 € 55.12 € 55.12 € 89.71 5 Days
   France € 19.51 € 19.51 € 39.02 € 39.02 € 70.16 4 Days
   Germany € 13.91 € 15.75 € 24.58 € 31.31 € 44.33 8 Days Orders over
€ 154.92
   Greece € 21.34 € 21.34 € 55.12 € 55.12 € 89.71 5 Days
   Hungary € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 5 Days
   Latvia € 26.35 € 26.35 € 56.23 € 56.23 € 130.88 5 Days
   Lithuania € 26.35 € 26.35 € 56.23 € 56.23 € 130.88 5 Days
   Luxembourg € 21.07 € 21.07 € 47.42 € 47.42 € 77.17 5 Days
   Malta € 52.72 € 52.72 € 112.48 € 112.48 € 181.25 10 Days
   Monaco € 19.51 € 19.51 € 39.02 € 39.02 € 70.16 4 Days
   Netherlands € 11.20 € 15.12 € 30.24 € 30.24 € 60.00 8 Days Orders over
€ 163.11
   Poland € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 4 Days
   Portugal € 21.34 € 21.34 € 55.12 € 55.12 € 89.71 5 Days
   Romania € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 5 Days
   San Marino € 10.00 € 11.00 € 18.61 € 27.36 € 48.41 2 Days Orders over
€ 98.36
   Slovakia € 31.41 € 31.41 € 56.17 € 56.17 € 90.77 4 Days
   Slovenia € 19.51 € 19.51 € 39.02 € 39.02 € 70.16 4 Days
   Spain € 21.07 € 21.07 € 47.42 € 47.42 € 77.17 5 Days
   Sweden € 21.34 € 21.34 € 55.12 € 55.12 € 89.71 5 Days
Prices ex VAT.

EXTRA-UE 6 bottles 12 bottles 18 bottles 24 bottles 48 bottles Average shipping time Free Shipping
   Bosnia € 127.59 € 127.59 € 198.16 € 198.16 € 372.06 8 Days
   Faroe Islands € 40.74 € 49.04 € 96.84 € 96.84 € 157.44 10 Days
   Gibraltar € 40.74 € 49.04 € 96.84 € 96.84 € 157.44 6 Days
   Hong Kong € 80.00 € 139.32 € 218.27 € 307.64 € 850.10 10 Days
   Iceland € 59.22 € 59.22 € 118.98 € 118.98 € 187.75 12 Days
   Japan
Max 12 bottles each shipment
€ 76.75 € 135.00 7 Days
   Liechtenstein € 33.48 € 33.48 € 52.99 € 52.99 € 84.14 5 Days
   Macedonia € 59.22 € 59.22 € 118.98 € 118.98 € 187.75 7 Days
   Montenegro € 59.22 € 59.22 € 118.98 € 118.98 € 187.75 10 Days
   Serbia € 59.22 € 59.22 € 118.98 € 118.98 € 187.75 8 Days
   Singapore € 80.00 € 139.32 € 218.27 € 307.64 € 850.10 10 Days
   South Africa € 72.64 € 116.31 € 169.54 € 245.66 € 494.35 8 Days
   South Korea € 73.46 € 110.24 € 160.36 € 341.93 € 582.83 15 Days
   USA
Prices include local import taxes. The tracking will be available at the arrival on American soil.
€ 90.00 € 135.00 € 225.00 € 270.00 € 540.00 30 Days
Shipping costs DO NOT include customs import charges (unless explicitly stated).
Shipping outside the EU

If the goods ordered are to be shipped outside of Italy, the recipient may be liable for import duties and taxes, payable once the package reaches its destination.

Any additional customs clearance costs will be payable by the recipient. We have no control over these costs and cannot advise on their amount.

Customs policies vary considerably from country to country and you should therefore contact your local customs office for more information. Please also note that when placing orders on the site, you are deemed to be an importer and are therefore required to comply with all laws and regulations of the country where you will receive the goods.

Your privacy is important to us and we know that you care about the way your order information is used and shared. We want to make our international customers and customers sending products abroad aware that products delivered across borders may be opened and inspected by customs authorities.

Other Information
Delivery times

Please be aware that deliveries can take longer than expected due to unforeseen circumstances.

The delivery times quoted on the various pages of the website are calculated using statistical averages and are therefore not binding. Our information does not constitute a delivery commitment, but merely a general indication. Delivery times are subject to the provisions of the Italian Consumer Code.

Delivery times may vary due to the impact of COVID 19 on courier distribution networks.

Delivery times may vary due to force majeure, including but not limited to strikes, industrial action and extreme weather conditions.

Our Customer Care will keep you updated via email or sms. Once the purchase is complete you will receive a tracking number to trace your order.

Prices

The cost of shipping varies depending on the destination and weight of the goods.

See the table above for more information (the figures provided are purely indicative and have been calculated based on a shipment of 0.75 litre bottles weighing 1.5 kg each).

For cash on delivery shipping (Italy only) 4 euros + VAT is added to the shipment cost.

Transfer of risk

Purchases on the xtrawine.com website are subject to the provisions of the Italian Consumer Code D.Lgs. 21/2014.
Art. 63 Transfer of risk - Consumer Code
1. In contracts where the seller is responsible for shipping the goods, the risk of loss of or damage to the goods for reasons not attributable to the seller is transferred to the buyer only when the buyer or a third party nominated by the buyer other than the carrier takes physical possession of the goods.
2. However, the risk is transferred to the buyer as soon as the goods are received by the carrier if the carrier has been chosen by the buyer and this choice has not been offered by the seller, without prejudice to the buyer's rights in relation to the carrier.

Any more questions?

For any queries or doubts, contact our Customer Care.