xtraWine reply
03/01/2022
Hi Nat, Thanks for your feedback and we are very sorry to hear you felt your experience wasn't good enough. We usually send out a tracking code for our customers to track their orders. The deliveries usually do not take up long, unless there are technical issues. However, please to get in touch with our customer service: https://www.xtrawine.com/en/contact-us and explain your issues. We value our customer's experience and we want to make sure all is taken care of.