I used xtra wine last year and was very…
I used xtra wine last year and was very impressed with it.
Will definitely use it again in the future.
Efficient and prompt delivery!
Great wines, bad delivery partner
Great wines, bad delivery partner. Please stop using UPS, you never know when the delivery comes if it does and if you are not home, they send them to some depot and force you to collect the package like I had a chance collecting 50 wines 50 kilometers away from my house. Their customer service is also non-existent.
xtraWine reply
04/19/2022
Hi Jukka, Thanks for your review and the heads up. Please do get in touch with our customer service to flag this up. We certainly cannot change UPS policies but we could help with next orders. You can reach us using the email info@xtrawine.com, you can use this form: https://www.xtrawine.com/en/contact-us but you can also call us: +39 0543771911 . We have the best customer service and we are pretty sure we didn't receive your call :)
Been using xtrawine for years
Been using xtrawine for years, great service
We are very pleased. Great services.
Great service. Fast delivery. Amazing value.
Reliable Italian wine merchant in the…
Reliable Italian wine merchant in the town!
everything was fine except it took sooo…
everything was fine except it took sooo long to recieve it ...
xtraWine reply
04/11/2022
Hi Sandro, thanks for your review. we really value our customers' feedback. Your order was submitted on March 27th and it was a Sunday. Therefore, it took ten working week to reach you in the Netherlands. You have received a tracking number that would allow you to track your order. Make sure you check your spam next time. We really hope you enjoyed your wine! Thanks again for your purchase!
Fast delivery and it arrived before the expected day.
Highly recommended!
Have used this website many times, usually buy wines or prosecco, I buy by the box, there are twelve bottles in a solid polystyrene box delivered right to my front door step in Ireland. Highly recommend
Conveniente, rapido ed imballo top
All good , happy with delivery
I was advised by email when the product was made available for order.
Delivery was within two days. Well done.
Fast and reliable service
Fast and reliable service
Convenience and good storage quality…
Convenience and good storage quality upon consumption of selected wines.
Fantastic customer service
Excellent choice and competitive pricing. The customer service is great and very fast shipping
Great service, quick delivery, great prices. Very happy
Everything was great. Really recommend it.
Fantastic, reliable company
Fantastic, easy to deal with, reliable company. Thanks
It would be better if I can choose the delivery date. I was only contacted while my wines had already been on the way.
xtraWine reply
04/11/2022
Hi Alex, Thanks for your review. This is very helpful. There is a section on the site where you can specify where you'd want us to deliver or if you have any requirements for delivery. However, we also send you a tracking number and you are always more than welcome to get in touch with our customer care if there are specific requirements that you would want us to be mindful of. Hope you enjoyed your wines and to see you soon!!