The delivery arrangement have been improved a lot for my past few orders, I got confirmation on delivery schedule at least one day ahead of time.
The price is great and the delivery could be done within couple of days. Great value and service! Well done.
Website is very user-friendly, delivery was very quick. Would have liked more advance notice for delivery but not really an issue. Pricing is very good, look forward to trying more Italian wine!
Dear Anonymous, all our truck have temperature control and the wine is always safe. Normally our local courier always call before delivery. If you need more help, feel free to write us an email or call us by phone. Thanks
Nothing other than excellent customer service.
I have ordered wines from Xtrawine for a few times already. Every time I was notified by phone about 30 minutes ahead, even I put in the delivery note for making an appointment before delivery.
It would be great if there is a call to confirm the delivery date first, this could avoid loading the wines onto the truck and travel all over Hong Kong and can't make the delivery, this is not good to the wine at all.
I got the wine today with half an hour advance notice by phone. It would be beneficial to you and me if it is at least one day advanc notice . However I still have to say the delivery was fast.
Your price and service is very good, but I can't make sure the wine's quality.
Just bought a 5 bottles of Amarone. Ordered and came under 48 hours! Fast, convenient and securely packed! Top service!
Reasonable prices and quick reponsive
Good prices and fast delivery. Will order more from you.
Thx
Excellent Italian wine, various champagnes, Fast delivery, This is what i want and what you provide.
You did it
Good service! Good wine! Good price! Fast delivery.
Excellent Quality from ordering to delivery.
Ordered twice. Excellent service from ordering to delivery. Hope there can be more wine variety especially rare and fine italian wine, e.g. italian indigenous grape, sparking, sweet, etc. Relevant stock in HK is very rare.
Great service, quick delivery and packing done nicely. Excellent variety of Italian wine!
Good price & quick response ! Delivery packing is top of the pack !
Just bought a few bottles of Amarone. Ordered and came under 48 hours! Fast, convenient and securely packed! Top service!
Very efficient and responsive.
Dear Da Silva,
sorry for delay in delivery.
We check all the issue and we are investigating about our service provider.
We would like to give you Always the best time as the best Wine.
for your delivery service providers, all of them have reference numbers, you should set up tracing instead
of open ended 1-3 days delivery for locally HK? should be within 48 hours or less. I order my dog food and get it within 24 hours delivered.
The price and delivery time very good