Very easy to buy wine from the website
Very easy to buy wine from the website, and the delivery was always on time, packing was very appropriate and good!
wide selection, user-friendly app, competitive prices.
suggested improvements: 1) make browsing through the large selection by allowing users to pick from your huge selection based pre-defined on categories (i.e., red wine, champagne, white wine, by country of product, etc.) instead of having to scroll through page after page where many items are not the focus of buyers; and 2) add a feature that allows buyers to check off sold out items that they want so that you can notify them by email when you do have new stock.
Thank you very much for your review, we will take into consideration your suggestions. We are, in fact, working on a new, improved, more user friendly website.
Simply the best online wine store
Simply the best online wine store. They give you an estimate shipping time and usually they deliver a bit earlier. Prices are acceptable, wines selection is vast and of quality. Five years with them and really satisfied.
Fast delivery and excellent wine packaging
I ordered various times from them.
The delivery was always super fast (faster than what they provide on the website as the delivery estimate).
The packaging was always excellent - no bottle ever got broken.
Fast, safe delivery of what was ordered - what more we need?
Easy to order, timely delivery.
Otherwise very much OK, but the delivery was delayed due to the local service provider's performance.
Thank you for your review. We are sorry that the "last mile" was problematic. Never hesitate to contact our customer care at info@xtrawine.com to ask about problem solving.
Big choice of wines. Fast and accurate delivery as usual.
I rated five stars but have to say: Guys, your discount percentage is always really funny. Perhaps you should think about it.
Website easy to use .Prompt delivery
Website easy to use .Prompt delivery
Extremely fast and accurate delivery
My order of 12 bottles was deliverd in 3 days to Stockholm, Sweden. Order fulfilment top notch. I got exactly the wines, with accurate vintage, just as i ordered. Impressive! Bravo!
Great choice, easy to shop and great customer service. I have been a big fan of xtra wine for years. Best wine shopping experience!
Wide assortment. Fast delivery.
Everything else was superb
Everything else was superb, but this time delivery took 9 days due to TNT
Target Marketing and great segmentation
MR. KWOK HO WESLEY ALPHONSUS MA
The logistics and the promotions and marketing campaigns are just right and fit for customer needs
Is good to keep your client updating…
Is good to keep your client updating about the new wine and special offers. But is no good for cannot search the wine we liked
Thank you for writing, we strive to have a user friendly webiste and a positive online experience. If we do not meet these criteria we are here to rectify adn help our customers. Please contatc Customer Care and we will be delighted to help you with your search.
As always … Fast and reliable shipment!
As always … Fast and reliable shipment!
Mile Gracie
Lots of wine to select with gd price
Lots of wine to select with gd price
Great selection, informative website with reviews and info like cellar life and decanting time. Best of all shipping and customs is handled with ease and its super fast!!
Got my order delivered within 24 hours…perfect. Excellent selection of Italian whites.
XtraWine's Exceptional Fast Delivery Service
My experience with XtraWine's fast delivery service has been exceptional. Every order I've placed has arrived promptly and in perfect condition. Their commitment to quick shipping without compromising on the quality of packaging and handling is truly impressive. Additionally, they have an excellent variety of wines, catering to diverse tastes and preferences. Whether it's a last-minute gift or stocking up for an event, XtraWine consistently delivers on their promise of swift and reliable service.
Merce in forte ritardo e assistenza non…
Merce arrivata con molto ritardo, l'inefficienza del corriere condiziona pesantemente il giudizio, MA
5 stelle per la gestione da parte del team Xtrawine
La consegna in ritardo è prevista in data odierna. Ci scusiamo per il disagio, il corriere era stato avvisato e sollecitato ad una tempestiva consegna. Rimaniamo fiduciosi. AGGIORNAMENTO: Il corriere ci ha inviato la seguente notifica che spiega il disagio che ha coinvolto la sua consegna, siamo desolati: Le consegne su richiesta nazionali e internazionali sono sospese in alcune delle aree servite dalla stazione di Brescia. Sono stati implementati piani di emergenza dove possibile per ridurre al minimo i ritardi nel servizio e garantire la qualità del servizio al meglio delle nostre capacità. Riprenderemo il nostro programma di servizio regolare non appena le circostanze lo permetteranno. Fornire un'esperienza cliente eccellente è una delle nostre massime priorità. Ci scusiamo per qualsiasi inconveniente causato e ringraziamo i nostri clienti per la loro comprensione.