I contacted the staff for my last order…
I contacted the staff for my last order to be delivered within Monday before CNY. The logistic guy was very helpful and after letting him know my order number, he did eventually arranged my delivery by Saturday well in time for CNY.
Very helpful and approachable , well done !!!
Very expensive, the delivery took a long time and was impossible to track.
xtraWine reply
03/01/2022
Hi Nat, Thanks for your feedback and we are very sorry to hear you felt your experience wasn't good enough. We usually send out a tracking code for our customers to track their orders. The deliveries usually do not take up long, unless there are technical issues. However, please to get in touch with our customer service: https://www.xtrawine.com/en/contact-us and explain your issues. We value our customer's experience and we want to make sure all is taken care of.
very efficient and prompt delivery, graze
Excellent and fast service
Great service and prices are very reasonable
Seamless ordering and delivery process
Seamless ordering and delivery process. Great selection
fast and efficient delivery service
fast and efficient delivery service
Excellent selection of Etna wine
Excellent selection of Etna wine. Prices are reasonable. Attractive Offers are given to new members. More rewards. should be given to existing customers. Minimum order for delivery is set rather high.
Totally Seamless, Dependable & Efficient Delivery! Thank You!
👍👍
Great assortment of wines focused on…
Great assortment of wines focused on Italian wines. Good service and fast delivery. Prices here are very sharp. Definitely recommend!
After ten days the wine has not…
After ten days the wine has not arrived. The first time order was delivered very fast. After changing the tranportation firm we are still waiting.
Meanwhile we got the delivery.
xtraWine reply
03/01/2022
Hi Werner, thanks for your feedback. This is absolutely not what we want for our beloved customers! please do get in touch with our customer service in order to address and hopefully resolve this issue as soon as possible: https://www.xtrawine.com/en/contact-us or please, use the phone number you will find on the top left hand side of the homepage on our xtraWine site.
We have ordered our 12 bottles of…
We have ordered our 12 bottles of Amarone on Tuesday afternoon and they were delivered the next day, on Wednesday. That is what I call a super fast service. Thank you to Xtrawine.
I asked the specific comments for Korea-EU FTA on the invoice and kindly and directly responded to my request. I received my wines without any trouble yesterday.
Super positive experience for this site. Excellent products, very fast shipping and the best prices on the web.
Highly recommended.
Good choice of wines, immediate international delivery.
Nothing other than excellent customer service.
rapide, service soigné, prix imbattables, magnifiques découvertes,
Merci!!!!
fantastic service
Kerstin Bernasconi, Switzerland
found what i was looking for, ordered and received the wine 2 days layer. awesome
Vladimir Zinkovski, Switzerland
The best on-line wine store in Italy!