The system keeps in memory the very…
The system keeps in memory the very last address you send to. Not the main address. I use xtrawine to send also gifts to friends but if i do not check it the next time it will be kept as normal destination.
Good morning and thank you for writing. Delivery addresses can be modified by clicking Modify at the time of order completion. We understand that your customer experience was not optimal and we will discuss this particular issue with out IT department.
Always punctual delivery!
Always punctual delivery!
Prompt delivery, user friendly website
Very fast delivery over italian…
Very fast delivery over italian standards
Consegna conforme all'ordine in tempi…
Consegna conforme all'ordine in tempi brevissimi
Quick, reliable and quality
Very fast delivery. Safe package. Thank you
puntualità' e alta professionalita'
puntualità' e alta professionalita'
Interesting wines, often(!) competitive prices, fast delivery.
Wishlist:
* Ability to checkbox preferred grapes (e.g. Sangiovese AND Nebbiolo AND...)
user-friendly webshop, quick delivery
Fast delivery with confirmation call
Fast delivery with confirmation call
Great selection, accurate delivery
It was great experience… never expected…
It was great experience… never expected the whole process was this smooth and efficient.
Great availability of Italian la reds and reasonable prices
Great availability of Italian la reds and whites. Maybe missing about a bit in rose’ and other countries (Spain, Portugal,…).
Cheers
Thank you for your comments and suggestion.
Super service, no drama, exc delivery. E-commerce at its best!
Comprehensive selection. Good pricing. Easy to order. Quick delivery.
Great list of wines, fast and reliable delivery. Fair prices and very often great discounts. Xtrawine is addictive!
Fantastic selection, best prizes and fast and secure delivery! This is my top wine store although I live in a different country
Poor delivery coordination
Received phone call telling me the delivery would be made in the next 90 minutes. Unacceptable! Notice should be at least 1 day in advance so I can arrange to be home or have someone at home to receive the delivery.
Good morning, thank you for writing. We are sorry that the courier did not meet expectations.
Logistics is fast but lack of…
Logistics is fast but lack of communication. I received a sms in the morning but then i don't know what time the wines will arrive until the delivery guy arrived at the door. It would be great If the delivery guy can give customer a call an hour prior to arrival