Great price and rapid dispatch
Great price and rapid dispatch. Only issue was outside XtraWine’s control - FedEx took an extra 9 days to deliver than expected. Good responsiveness from Customer Service.
xtraWine reply
11/27/2023
Thank you for your kind words, we appreciate it.
Good notifications on wine availability. Regular sales offered and very prompt delivery and courrier updates.
Excellent price per bottle & shipping charges. First rate delivery no issues. Looking to order again very soon.
Superb service from a very reliable…
Superb service from a very reliable online wine specialist. Communication with the company is first class, a special mention to Flaminia for her support.
By far the most competitively priced quality wine I've seen.
Buy with complete confidence.
Terrible my wine is already a week late…
Terrible my wine is already a week late
Take care when ordering from here
xtraWine reply
11/17/2023
Dear Customer, thank you for writing. We are sorry that you are experiencing a delay in your delivery. We ship from Italy and while we state in our website that deliveries can take up to 7 business days, Customs could delay parcels and transit time can negatively be affected. We invite you to contact our efficient Customer Care team at info@xtrawine.co.uk and one of our members will be happy to assist you.
Good wine and prompt delivery…
Thanks for a prompt delivery
Impressive service from Xtrawine.
Impressive service from Xtrawine.
Ordered some excellent Italian wines which are difficult to get in the UK.
Reasonable price including all taxes calculated.
Quick shipping. Will be using again.
Excellent wine at fair prices, delivered promptly
Excellent customer service!
Great selection and service
I always use Xtrawine and the service is always good There appears to have been a change this time around with the wine sent direct from Italy. Previously orders on the .co.uk site came from London so arrived much quicker. This means delivery takes a bit longer although the packaging was much better than before. Overall, a great selection of Italian wines from an excellent seller.
Excellent price and fast delivery
Excellent price and fast delivery
Good selection of wines I am explicitly looking for.
And reasonably fast delivery.
decent prices and selection
decent prices and selection
Excellent service adn wine!
Ordered 12 bottles of wine, it arrived earlier than expected. It was well packed in a polystyrene and the wine was amazing!
Ordered some fantastic wines at unbelievable prices and value but also some wines I couldn’t find anywhere. Brilliant service great customer service and care. Thank you
One of the few places where we can find the wines that are generally not available from other sources. We were initially customers of the Italian based site until Brexit happened at which point we stopped due to import taxes. As soon as the UK site launched we started ordering again. One of the better aspects seems to be that if the wine is not in bond in the UK you can order and it will be shipped direct from Italy just takes a little longer to deliver.
Wine from Franciacorta delivered quickly.
I was pleasantly surprised at how well this worked. Quick delivery from Italy and no problems at all. Will use again.
Just as expected. Lovely wines. Will buy again when in stock and a I need some
Malcolm
This is my second order as we enjoyed the first one!
Interesting range of wine and clear information about availability. Straightforward to order and good delivery from FedEx. This is my second order as we enjoyed the first one!
The delivery date was spot on.
Items were packaged very securely. I was able to track item was en route.
Wine assortment and fast delivery
Everything is great, depth of the assortment, prices and user friendliness of the website, APART from their choice of courier (FEDEX)!
xtraWine reply
09/26/2023
Dear Client, thank you very much for writing. We are glad that you found so many positives with our e-commerce, we strive to offer the best, including our choce of courier, but we take to heart what we hear from our customers and this observation will be discussed to see how we can do better in the future. Please know that we have a customer care team dedicated to help you, do not hesitate to contact them at info@xtrawine.co.uk
It was delivered in good time
It was delivered in good time . All in tact