Jermann Where Dreams 2016

Good product selection, very swift delivery, all inclusive pricing.

fast and smooth
in ordering and delivery

also wide selection of Italian wine
it would be better if can provide same level of variety to burgundy as well

Selection Italian red wines.

Very fast shipping, great collection and nice Sales.

Easy ordering, no customs issues and fast delivery, albeit by UPS to the wrong address. Thank goodness the visitors to a nearby house saw the boxes lying on a terrace about 200 meters from our house. Shame on UPS.

Xtrawine have an excellent selection of wine and I think it's a nice touch that they provide a discount, depending on the previous spend.
However, i can only rate them 4 stars because of the repeated issue I am experiencing with their chosen distributor UPS.
Whilst xrtrawine ship the wine quickly, the wine has been sat in a UK depot for over a week and this has now happened on 3 occasions.
When they used fed ex in the past, it arrived within 7 days.

Instead I am wasting time phoning UPS for updates and receiving generic delayed delivery messages, it's very frustrating.

I appreciate that is not directly Xtrawines fault but they are choosing to us a distributor who is impacting the customers experience, so much so, that I may have to order from another merchant next time.

excellent prices, fast shipment, good communication

Excellent packaging. Good prices.

Excellent wine. Service and delivery

Fast delivery, bottles very well protected.

quick and quality packaging

Great selection of very nice wines. Would have been 5 stars if a better courier was used. I live in London. The wines were in the country at least 5-6 days before they were delivered. I cannot imagine how the wines can survive the warmer seasons for that long.