Shipments

Fast and secure delivery

Shipping
Free shipping
Free Shipping
Free shipping for orders over a certain amount (see table).
Exclusions: some specific categories of users are not eligible for free shipping.
Free shipping for orders over Countries
HK$ 999.00  Hong Kong
How much is it?
Hong Kong 6 bottles 12 bottles 18 bottles 24 bottles 48 bottles Average shipping time Free Shipping
   Hong Kong
Delivery only in Hong Kong Island,Kowloon,New Territories,( Tung Chung, Discovery Bay, Ma Wan go on Saturday ) Saturday / Sunday and Public Holiday close ( Sunday and Public Holiday no delivery service )
HK$ 100.00 HK$ 100.00 HK$ 150.00 HK$ 150.00 HK$ 200.00 2 Days Orders over
HK$ 999.00

Asia 6 bottles 12 bottles 18 bottles 24 bottles 48 bottles Average shipping time Free Shipping
   Australia HK$ 1,380.00 HK$ 2,210.00 15 Days
   Japan HK$ 670.00 7 Days
   Macao HK$ 240.00 HK$ 240.00 HK$ 330.00 HK$ 420.00 HK$ 780.00 3 Days
   Singapore HK$ 630.00 HK$ 1,050.00 7 Days
   South Korea
Before confirm order please check shipment/Sales Condition,we issue original shipment invoice only
HK$ 540.00 HK$ 970.00 7 Days
   Taiwan HK$ 540.00 HK$ 970.00 7 Days
Other Information
Delivery times

Please be aware that deliveries can take longer than expected due to unforeseen circumstances.

The delivery times quoted on the various pages of the website are calculated using statistical averages and are therefore not binding. Our information does not constitute a delivery commitment, but merely a general indication. Delivery times are subject to the provisions of the Italian Consumer Code.

Delivery times may vary due to force majeure, including but not limited to strikes, industrial action and extreme weather conditions.

During promotional and festive seasons, xtraWine reserves the right to postpone deliveries and carefully indicate a cut-off date to ensure that customers receive their orders on time. Notifications of any cut-off dates will be visibly placed on the website and duly commmunicated to the customers.

Our Customer Care will keep you updated via email or sms. Once the purchase is complete you will receive a tracking number to trace your order.

Prices

The cost of shipping varies depending on the destination and weight of the goods.

See the table above for more information (the figures provided are purely indicative and have been calculated based on a shipment of 0.75 litre bottles weighing 1.5 kg each).

Any more questions?

For any queries or doubts, contact our Customer Care.